Introduction
At VERVE AI, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our multi-specialist AI platform.
By using VERVE AI, you agree to the practices described in this policy. We process data to provide you with a seamless expert-team experience across Legal, Finance, Creative, Medical, and Tech domains.
Data Collection
We collect information that allows us to provide a personalized and secure experience:
- Account Information: Your name, email address, and authentication data provided through services like Clerk.
- Interaction Data: Chat history, prompts, and the files you upload to our specialists. This data is essential for maintaining context in your projects.
- System Logs: IP addresses, browser types, and usage patterns to help us optimize performance and prevent abuse.
- Payment Data: We use secure third-party processors (Razorpay) and do not store your credit card details on our servers.
AI Processing & Third Parties
To provide high-quality expert responses, your prompts are processed by our specialized AI routing systems. We utilize industry-leading models including:
- Google Gemini & Anthropic: For text-based expert analysis in Legal, Finance, and Medical specialists.
- Pollinations & SDXL/Flux: For high-fidelity image and video generation.
Data shared with these providers is strictly for processing your request and is handled according to their respective enterprise-grade privacy standards. We do not sell your data to third-party advertisers.
Data Security
We implement robust security measures to protect your information:
- Encryption: All data transferred between your browser and our servers is encrypted using SSL/TLS.
- Isolation: User data is isolated to ensure that your private expert consultations remain private.
- Access Control: Strict internal policies limit access to user data to only essential technical personnel required for support.
Your Rights
You have full control over your data on VERVE AI:
- Access: You can request a copy of the personal data we hold about you.
- Deletion: You can delete your chat history or request full account deletion at any time.
- Correction: You can update your account information through your profile settings.